Service Management for Modern Field Services

Discover how you can improve your efficiency, productivity and customer service with Univix field service software.

Univix can help you achieve each of these, increasing your operation's profitability and enhancing your company's reputation for quality service.

Univix is an advanced yet easy-to-use service management and integrated mobile data solution. It is suited to companies of all sizes employing field-based staff, and is applicable to a wide range of operations including service, maintenance, installation, delivery and staff supply.

Thanks to its flexible design, Univix can be customised to meet your personal workforce management requirements and we will work closely with you throughout implementation and beyond to ensure your solution delivers results.

Univix - The Field Service + Mobile Data Solution - Live Demo

Is Univix the solution for you?

Univix is a flexible solution for a broad range of field service companies. Below is a non-exhaustive list of typical industries:

• Electric, Gas & Water Utilities
• Catering Delivery & Servicing
• Vending Installation & Servicing
• Office Equipment Maintenance
• Industrial Equipment Servicing
• Telecomms Maintenance
• Temporary or Mobile Staff Provision
• Breakdown Services
• Healthcare Equipment Servicing
• Lift & Escalator Maintenance
• ATM Servicing

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Univix - A Step-by-Step Guide

Univix Functionality & Advantage:
Resource Planning
Anticiapte potential workforce shortages and plan effectively in advance with graphical resource view.
Work Scheduling
Allocate PPM & reactive work quickly and easily with an advanced on-screen diary application.
Mobile Communication
Reduce communication costs with GPRS technology. Instantly send job, site and asset information to PDAs.
Real-time information
Receive real-time feedback on ETAs and job progress to improve work reassignment and productiviity.
Mapping + Tracking
Improve reaction times and client service by scheduling knowing exactly where your workforce is located.
e-Forms + e-Timesheets
Cut paperwork and storage demands with electronic forms and use e-timesheets to speed client invoicing.
Management Analysis
Analyse real-time data for improved workforce management and business planning.
Client Reporting + Access
Allow clients to log jobs directly via internet access and deliver superior KPI reports.