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The Building Service & Maintenance ERP system

Extensive, modular, integrated, industry-specific and cost-effective.

ERPs (Enterprise Resource Planning systems) deliver integrated data and processes across an entire business. They unify traditionally disparate elements of a business, allow data to be shared and analysis to be available across an organisation. They reduce administrative burdens, data entry times, errors and paperwork; improve productivity and efficiency, and facilitate management and customer service.

ViXEN is an ERP but an ERP with a difference. It can deliver all of the benefits described above, while offering a multitude of industry-specific advantages to building services contractors and their clients.

Today, ViXEN ERP is a fourth-generation system: modern, stable, highly sophisticated and yet easy to use. It has evolved directed from the demands of industry users and, consequently, successfully helps mid-size and large contractors overcome many of the issues associated with contracting in a competitive building services industry.

At Vixensoft, we have more than 20 years' experience delivering solutions to some of the country's leading electrical and HVAC contractors.

ViXEN Service & Maintenance:
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Service Records
Maintain, access and analyse vital records on customer, site, job and plant histories.
Resource Planning
Anticiapte potential workforce shortages and plan effectively in advance with graphical resource view.


Engineer's Diary Scheduling
Allocate PPM & reactive work quickly & easily with an advanced on-screen diary application.
Client Call Logging Access
Allow your clients to log jobs online and view real-time job progress information.


Mobile Communication
No more calls or paper job sheets. Instantly send job, site and plant information to engineers' PDAs.
e-Timesheets
Enable your engineers to record and submit daily 'paperless' timesheets electronically for early invoicing.


Job Costing
Automatic timesheet data posting for simplified administration and easy tracking of associated job costs.
Financials + Payroll
Automatic postings for reduced data entry and error; enjoy earlier cleint invoicing for better cash flow


Remote Requisitions
Electronic requisitions and delivery notes from onsite engineers for faster Actual Cost postings & invoicing.
Purchase Ordering
Raise purchase orders and automatically post against Estimated Committed & Actual Costs.


Engineer Mapping + Tracking
Monitor engineer locations to assist work scheduling and reduce call out reaction times.
Industry e-Forms
Enable engineers to complete forms digitally on site and return electronic data instantly via GPRS


Management Analysis
Analyse real-time data for improved workforce management and service & maintenance planning.
KPI Reporting
Advanced reporting from real-time information. Additional Crystal Reporting function available.

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For more information on ViXEN Service & Maintenance & ViXEN Contractor visit the Vixensoft website at www.vixensoft.co.uk